![]() for moving date(5/30/20)guaranteeing that my service would include: Show up time between 8am-10am, disabling, load to truck, unload to new location, unload items and reassemble in the rooms assigned. I sincerely hope they paid the poor guy for sitting in that hot truck for so long.ĬOO Mike from Get Moving Home and Office confirmed me on the scheduled on May 5th. Luckily they didn't charge us for all the extra time, so kudos for that, but they didn't knock a single penny off for wasting our entire day either. They didn't actually deliver our furniture to the new place until well past 10 pm. What should have been a two - three hour move ended up taking all day. We left him a big tip because he was so nice and it was not his fault that the truck doesn't work, but I am pretty disappointed in whoever coordinated this move. I brought him dinner and cold water because he wasn't allowed to leave the truck. The poor employee had to sit in the non-working truck waiting for five hours. They told us several times that they were sending another truck. And I get it, things happen, but they did not handle it well. Then after they get all our stuff loaded, the moving truck broke down. 12:30 they text again saying they'll be there by 1:30. 9:30 comes and they text saying they'll be a little late. They were supposed to show up between 8 - 10 am. I asked for the earliest time of day because we wanted to have the rest of the day to unpack and get settled. We had a very simple move from a one bedroom apartment from West Mesa to Tempe. But I don't know if I would recommend the company. The guys who did the actual move were awesome. Other businesses in this industry could take some notes from these guys if they want to be successful. Thank you all for a job well done and for being a quality business with quality employees. 1 choice for any local moving that is done in the future. Which says a lot because moving can be stressful and they really took the stress and worry out of the equation for me. Real Tetris Masters!! They unloaded the truck just as efficiently and remained professional and upbeat the entire move. They were very efficient with moving items and loading the truck. ![]() Well prepared!The movers were very courteous and super friendly, easy to talk to, didn’t complain about anything(I’ve had movers who complain the whole time). Arrived with a clean truck and ample amount of supplies for the job. No hidden fees, no additional costs, nothing but what was stated and expected.The movers called ahead of their arrival time to provide status/time of arrival AND were punctual. The person who provided a quote over the phone was very knowledgeable and thorough and provided an accurate estimate of time and number of movers needed that I could trust rely on. Hopefully we're never moving again lol but I have recommended them to friends and family and will continue to do so!įrom beginning to end it was a seamless and smooth move. We had different 3 man crews each time and there was NO difference in the amount of service we received between the two moves. I LOVE that he was not only honest but truly seemed to value our business! They not only were able to accommodate having to empty our storage as well as our temporary digs but were on time, enthusiastic and friendly on a HOT day with lots of stairs. I told him I was worried about getting stuck in traffic which would cost us extra money, he assured me that if that were the case we'd figure out a way to make it right. When I initially called the date I wanted wasn't ideal for the size of our move, they were honest and simply told me that he would hate for us to not get the best service if he tried to squeeze us in and asked what my biggest issue was with switching to the Monday. They were so amazing the first time we wouldn't have considered going with anyone else the second time around! Pricing is super straight forward with no hidden fees at all and the guys come with everything they will need to keep your things safe during the move. We used Get Moving twice in less than a year as we were building a new house.
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